Happy Client Testimonials

We were very lucky to find Lucy through our mortgage broker. We started in the process of home buying knowing that we had less than a 2 month window to close, so we thought it would be nearly impossible. We can now, however, say that we are new homeowners thanks to Lucy! She was very quick to respond to our initial inquiry and had houses lined up to see within days. Once we decided to place an offer the process moved very quickly, but Lucy was available to answer every question we had and walk us through the process every step of the way. She made herself completely available to us and our needs as first time homebuyers. She went out of her way to accommodate our work schedules and meet us when we were available. We recommend Lucy to anyone, first time homebuyer or not, as she is personable, professional, and knowledgeable. We didn't think we when we started this process we would actually be able to purchase a home in 6 weeks. We thought we would be resigned to singing another lease. But now we are first time homeowners thanks to Lucy!

Lauren was amazing in helping sell my father's house. Everything went smoothly from preparing the house to be sold to bringing in the best inspectors. The transaction was done quickly and professionally. She was extremely knowledgeable about the area, and the property sold in record time and for a record amount.

Lucy represented us in both the purchase of our new home, and the sale of our old one. She was extremely pleasant to work with, as she was very patient during the course of our transactions, and took the time to either discuss or respond to our many questions to make sure we were comfortable with every step in the process. Lucy was very flexible in working with us despite our many challenges, and we would highly recommend her for your Real Estate needs.

Lauren was the perfect partner to my wife and me in the search for our first home. Relocating from New York City, we started by simply wanting to see and learn about different areas and neighborhoods. Lauren was a wealth of information and never made us feel rushed in that process. Once we stepped foot in the home of dreams, Lauren advocated on our behalf, kept us calm through the process, and then celebrated with us as we turned the keys to the front door. I would 100% recommend her!

I strongly recommend Lucy Mao as a Real Estate Professional. I am a client and have worked with Lucy Mao for many years. She is honest, reliable and has exceptional follow through. Lucy provides important strategic information to help with those difficult decisions when "buying" or "selling" a property. Additionally, Lucy Mao has in-depth knowledge of various Real Estate markets and understands the different strategies needed and used to be successful. I highly recommend Lucy as she is an outstanding Real Estate Professional.

I recently had the pleasure of working with Lauren Kinkade-Wong for my real estate needs, and I cannot emphasize enough how incredible the experience was from start to finish. Lauren's dedication, professionalism, and expertise truly set her apart. From the very beginning, Lauren demonstrated an exceptional understanding of our requirements. She carefully listened to our needs and worked diligently within our price range to present us with options that exceeded our expectations. What truly stood out was her respectful and non-pushy approach. Lauren empowered us to make decisions at our own pace, making us feel comfortable and confident throughout the process. Lauren's commitment to finding us the perfect property was unwavering. She consistently provided us with a curated selection of strong options that aligned with our preferences. Her keen eye for detail and her ability to highlight the potential of each property were truly impressive. One of the highlights of our experience with Lauren was her invaluable assistance in finding a great lender. She seamlessly connected us with a lender who offered favorable terms, making the financial aspect of our home purchase much smoother than anticipated. Moreover, Lauren went above and beyond by understanding the importance of finding the ideal home for our kids to grow up in. She took the time to explore neighborhoods with the best schools, safe environments, and family-friendly amenities. Her dedication to this aspect of our search showcased her deep understanding of our priorities as a family. Throughout the entire journey, Lauren was there for us every step of the way. Her communication skills are exceptional, and she ensured that we were always informed and updated on every aspect of the process. Lauren's availability and willingness to address our questions and concerns made us feel like a priority, and her support provided us with a sense of reassurance during what can be a daunting process. In conclusion, I cannot speak highly enough about Lauren Kinkade-Wong's professionalism, dedication, and expertise. Working with her was an absolute pleasure, and I wholeheartedly recommend her to anyone seeking a real estate agent who goes above and beyond. Lauren's ability to deliver results while maintaining a personable and genuine approach truly makes her a standout professional in her field.

Lucy helped us close a transaction. She was very pleasant to work with and very responsive. She put in a lot of effort, very often without our specific request.

Lauren was an absolute pleasure to work with! She was so responsive and thorough. She helped with every piece of the home-buying process - and her previous experience in lending was very helpful, as even when our lender wasn’t available, she could step in and assist with any questions. Lauren went above and beyond - she was always available to tour homes, provided great advice, and did it all with a smile on her face. I’d highly recommend working with Lauren!

Lauren was invaluable.

We were paired with Lauren when she reached out about a property we'd requested information about via Zillow - and she was so immediately impressive with her preparation and knowledge of the process that we felt lucky we'd been matched together and quickly asked her to be our broker for the rest of our house hunting process. Once we started looking for houses, Lauren was a consummate professional throughout. We really felt like we were in good hands at showings, and like Lauren quickly dialed in on our taste and needs. Her daily emails of properties we might be interested in were spot-on, and often beat us to the punch on listings we hadn't yet found ourselves. With the market being as fast-moving as it is right now, I really appreciated that in all our time working with Lauren, we never felt like Lauren was pushing us to make a deal if she didn't also think it was the right fit for us. And when we did offer on something, Lauren was really great at helping us price out properties and make offers that felt aggressive but never overpriced for what we were looking at. I don't think we could have found our dream home if it weren't for Lauren and the Kinkade Group.

We would love to work with her again on another property.

Lauren was attentive, friendly, and extremely knowledgeable about the market. She was a pleasure to spend time with, and we genuinely enjoyed looking at houses with her. What might have been a stressful process instead became fun. She made herself readily available and was communicative about her schedule, and we always trusted her to give her honest opinions about properties while keeping our needs, desires, and goals for the house search front of her mind. Lauren was always a step ahead. She has an incredible amount of expertise about local real estate, asked smart and thorough questions as we toured properties together, and was thoughtful and sharp about how to be strategic about offers during a truly insane time for the housing market. Lauren never pressured us to go above an offer amount we felt comfortable with. She was transparent about her opinions and any red flags she foresaw in properties, and she helped us seamlessly pivot without becoming discouraged when early offers fell through. She also has an amazing network of inspectors and contractors, taking much off our plate during the inspection process and making our close absolutely seamless. Lauren's whole team was super responsive, communicative, and friendly throughout the process. We felt truly supported and would absolutely work with Lauren again. We're thrilled about our new home!

Lauren made our home-buying process incredibly smooth. She was available for our questions at all times and anticipated any and all issues we would come across as first-time home buyers. She is personable, warm, and friendly to boot. We would highly recommend her services.

Lauren is super responsive, knowledgeable, supportive, and never made us feel like a request was too much of a hassle. She helped us find our dream home and anticipated the next steps, and quickly had solutions at the ready when we faced bumps in the road. We really enjoyed working with Lauren and highly recommend her!

Lauren was an absolute pleasure to work with in my real estate journey. She is extremely knowledgeable about the area and really took my criteria and taste into consideration when helping me locate potential properties. Lauren is warm and friendly and never made me feel like any question was too small or stupid to address. I would absolutely recommend her to any of my friends or family.

I cannot thank Lauren and her team enough. My partner and I started looking for our first home a couple of years ago, and met Lauren through our search. We decided at the time that we weren't quite ready to buy a home, but we were so impressed by Lauren that we knew we'd get in touch with her as soon as we were! This year, we felt ready, and we reached out. She quickly found us a home that we love, and shepherded us through the process of purchasing. She has an amazing network (mortgage, inspectors, etc.), and is so responsive and knowledgeable. I feel very lucky to have met Lauren. We love our new home, thank you, Lauren!

Picked up the phone every time I called with questions and did her best to explain everything to me with patience. Made both my sale and purchase smooth and easy. A wonderful soul with incredible knowledge of the market and how to fight for what her client wants. 10/10.

Lauren and Gerald went absolutely above and beyond to help us find our house. The market right now is (obviously) absolutely nuts, and they both were phenomenal about setting our expectations reasonably, helping us understand the process, and checking in with us every step of the way. Just a few of the things they did that stand out: At one house we looked at, both Lauren and Gerald pointed out structural and foundational issues that we would have missed; They helped us through a very lengthy probate/court process for our house and were extremely responsive and helpful even after we got the house and were waiting for the court to finish paperwork; They answered (even our most annoying or naive) emails and calls immediately - even while on vacation at one point!; They took us to a bunch of listings and sent over everything we needed for COVID protections super quickly and efficiently; They helped make our offer as attractive as possible and walked us through what everything meant and how it might affect us; Even after we moved in, they have followed up with us to make sure everything in the house is working and going smoothly; Lauren knew what kind of trees are protected in CA to warn us about if they were dying on a property, since those are harder to remove. Honestly, they're also just the kindest, nicest people to work with! I cannot possibly recommend them enough! They are absolutely the reason we have a house now.

Lauren was a complete pleasure to work with. We were in an already stressful situation when we reached out to her - living in a hotel due to a flooded condo, doing renovations on that condo, found out we were pregnant with twins, and thus had to sell that condo and find a new home. Lauren was somehow able to turn that stressful situation into a pleasurable experience that resulted in us selling our condo for above what we thought we could get and scoring us an incredible deal on the new home we purchased. From start to finish, she was there for us, answering all our legitimate and sometimes crazy questions with patience and actionable information. If we ever need to sell or buy a home again, we will definitely be calling Lauren!

My fiancé and I had the recent pleasure of working with Lauren Kinkade-Wong. I can’t express our gratitude for her professionalism and her knowledge of the real estate market. Lauren sold both my and my fiancé’s house in a six-month period. She answered all our questions and concerns and put our minds at ease. Lauren also went above and beyond her duties to connect me to a colleague of hers in Arizona, after I inherited my mother’s property there. Her colleague found me a great contractor to perform all the work and repairs on the property that were required. I could not have done it without her. Lauren also assisted us in finding and purchasing our new dream home. Along the way, Lauren and her husband, Gerald, became more than just real estate agents; they became great friends to us. We feel so blessed that they came into our lives. I can’t stress enough about the care and attention they provided to us. If you’re looking for a real estate agent, look no more - she’s the one! We appreciate you both!